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Nexpose activation Bug

Hello, i would like to report a bug during the nexpose community license activation. After requesting a new product key (https://www.rapid7.com/info/nexpose-community/) and after installing the latest version available of nexpose community (downloaded from link suggested during licence key request), i've inserted the key received in the pop-up for activation. After this, the pop-up continues to appear telling me that the activation did not happen. Here below a snippet of ncs.sh log: 2018-12-18T06:47:16 [INFO] [Updater: Default] Patching JAR plugins/java/1/OracleLinuxRPMScanner/1/vulns.jar. 2018-12-18T06:47:17 [INFO] [Updater: Default] JAR patch applied to /opt/rapid7/nexpose/updates/scratch/updates/plugins/java/1/OracleLinuxRPMScanner/1/vulns.jar. 2018-12-18T06:47:17 [INFO] [Updater: Default] Patching JAR plugins/java/1/MozillaFirefoxScanner/1/vulns.jar. 2018-12-18T06:47:18 [INFO] [Updater: Default] JAR patch applied to /opt/rapid7/nexpose/updates/scratch/updates/plugins/java/1/MozillaFirefoxScanner/1/vulns.jar. 2018-12-18T06:47:18 [INFO] [Updater: Default] Updating file plugins/conf/exploits.xml. 2018-12-18T06:47:18 [INFO] [Updater: Default] Updating file at /opt/rapid7/nexpose/updates/scratch/updates/plugins/conf/exploits.xml. 2018-12-18T06:47:18 [INFO] [Updater: Default] Updating file plugins/conf/vuln_checks_modified.xml. 2018-12-18T06:47:18 [INFO] [Updater: Default] Updating file at /opt/rapid7/nexpose/updates/scratch/updates/plugins/conf/vuln_checks_modified.xml. 2018-12-18T06:47:18 [INFO] [Updater: Default] Updating file plugins/conf/correlation.xml. 2018-12-18T06:47:18 [INFO] [Updater: Default] Updating file at /opt/rapid7/nexpose/updates/scratch/updates/plugins/conf/correlation.xml. 2018-12-18T06:47:18 [INFO] [Updater: Default] Staging updatetable into scratch directory. 2018-12-18T06:47:18 [INFO] [Updater: Default] [Update Type: Content Only] Update ID XXXXXXX content staged successfully. 2018-12-18T06:47:20 [INFO] [Updater: Default] [Update Type: Content Only] [Started: 2018-12-18T14:41:35] [Duration: 0:05:44.313] Update completed successfully. 2018-12-18T06:47:21 [INFO] Reattempting product activation... 2018-12-18T06:47:21 [INFO] [Updater: Default] Establishing HTTP connection with updates.rapid7.com via proxy updates.rapid7.com:80. 2018-12-18T06:47:21 [WARN] [Updater: Default] [Update Type: Content Only] Unable to activate license. 2018-12-18T06:47:21 [INFO] [Updater: Default] [Update Type: Startup] Overall update status: SUCCESS. Content update completed. 2018-12-18T06:47:21 [INFO] [Updater: Default] [Update Type: Startup] Product update statistics: 0 Downloaded | 0 Approved | 0 Applied | 0 New 2018-12-18T06:47:21 [INFO] [Updater: Default] [Update Type: Startup] Content update statistics: 4 Downloaded | 0 Approved | 4 Applied | 4 New 2018-12-18T06:47:21 [INFO] [Updater: Default] [Update Type: Startup] Total new update entries: 4 2018-12-18T06:47:21 [INFO] Completed update processor initialization. 2018-12-18T06:47:21 [INFO] Generating feature set: /opt/rapid7/nexpose/nsc/htroot/scripts/nexpose-features.js 2018-12-18T06:47:22 [INFO] Refreshing scan engines. 2018-12-18T06:47:22 [WARN] Not licensed for Rapid7 Hosted Scan Engine. 2018-12-18T06:47:22 [WARN] Not licensed for scan engine pool. 2018-12-18T06:47:22 [INFO] [Started: 2018-12-18T14:47:22] [Duration: 0:00:00.019] Completed refreshing scan engines. 2018-12-18T06:47:22 [INFO] Activation successful. And this is the troubleshooting report from webapp UI: http://it.tinypic.com/r/2sbttz6/9 Thank you for support.

Posted by Gino Lava 10 months ago